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German Customer Support agent

German Customer Support agent
Workplace: Warszawa

Are you fluent in German and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw!

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Your Responsibilities:
  • Communication with customers through online-chats, e-mails.
  • Maintain prompt and empathetic attitude towards customers.
  • Acknowledge and resolve customers’ complaints.
  • Knowing our products inside and out so you can answer the questions.
  • Ensure satisfaction of the customer and provide professional support for customers.
What We’re Looking For:
  • Proficiency in both written and spoken German and English.
  • Proactive attitude with a knack for customer support and sales.
  • Excellent communication and negotiation skills.
  • Strong attention to detail.
  • Previous experience in a support role is advantageous.
On offer:
  • Working in dynamic European company.
  • Decent Remuneration.
  • Flexible work hours (shifts).
  • Ability of career and professional growth within the company.
  • Corporate events, team buildings.
  • International team.

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